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Integration Solutions
INTEGRATION SOLUTIONS
Product Line Comparison
  iA2000-RN iA2500-RN iA4000-RN iA4000HA-RN
Applications connected to RightNow One One Multiple Multiple
with HA
Pre-built connectivity to RightNow check check check check
Supports all RightNow objects including objects with custom fields check check check check
Web Services wrapper for RightNow XML API check check check check
Preconfigured templates for RightNow integration check check check check
Powerful data migration and data quality features check check check check
Simplified integration with Template integration processes (TIPs) and self-guided wizards check check check check
Flexible deployment options: on-premise or hosted in the Cloud check check check check
Low monthly subscription pricing check check check check
24 * 7 Production support check check check check
No restrictions on number of users check check check check
Graphical data transformation check check check check
Content-based data routing check check check check
Lights-out management and error notifications check check check check
Guaranteed delivery of transactions check check check check
Web-based monitoring of integrations check check check check
Secured management and data communication check check check check
Bi-directional real-time and batch integration check check check check
Designed for high reliability across multiple projects (built-in battery backup)   check check check
Unlimited enterprise application connectivity     check check
Redundant hot-swappable components     check check
Two quad core CPUs for enhanced performance     check check
High-throughput projects       check
Automatic failover capability       check
Hot-standby appliance       check