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Case Study Summary
Industry Manufacturing
Endpoints Microsoft Dynamics, Salesforce.com
Business Problem Solved Sales Order Visibility

Business Problem

  • FS Team needed realtime access to ERP data stored in MS Dynamics
    • Accounts Receivable
    • Invoices
    • Order Status Parts
    • Salesforce.com
    • Microsoft Dynamics
  • Bring Sales Order Visibility into CRM system
  • Six projects scheduled over the next year

Competing Technologies

  • Custom code deemed not scalable

Solution

  • No-software approach to connect applications in real-time:
    • Salesforce.com
    • Microsoft NAV
  • Phase I: Extracted AR, data from ERP to Salesforce dashboard
  • Phase II: Updated sales order status into Salesforce opportunity records

Results

  • Project delivered in 17 days
  • Eliminated Reliance on Custom Code
  • Eliminated Reliance on expensive consultants
  • Real-time Sales Order Integration Next