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Case Study Summary
Industry Tech Software
Endpoints Oracle ERP, Salesforce.com
Business Problem Solved Customer Master Integration

Business Problem

  • Need real-time, bi-directional integration:
    • Accounts and Contacts information
    • Oracle ERP & Salesforce.com
  • Urgent 30 day deadline

Competing Technologies

  • Custom code not scalable and too difficult too maintain:
    • Tried and abandoned SQL server-based bridge solution

Solution

  • Easy to maintain, reliable solution
  • Bi-directional integration solution:
    • Accounts created in Oracle to Salesforce
    • Accounts updated in Salesforce to Oracle
    • Contacts from Oracle to Salesforce
  • Uses pre-built Salesforce.com & Oracle connectors
  • Eliminated: Custom code

Results

  • Integration delivered in 10 days
  • No Coding needed to complete project
  • Scalable - plans to use Cast Iron for additional ERP - CRM integration needs