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Case Study Summary
Industry Communications and Media
Endpoints Flatfiles, GreatPlains, MS Exchange, salesforce.com
Business Problem Solved Sales Order Integration

Business Problem

  • Replacing mainframe-based applications for Orders, Quoting, and Workflow with salesforce.com
  • Each salesperson sends data differently:
    • Lack visibility into order process
  • Eliminate manual re-keying of data and synchronize information with Salesforce

Competing Technologies

  • Pervasive and BizTalk rejected because they would have needed more resources to implement

Solution

  • Cast Iron integrates customer and order information from existing documents into Salesforce
  • No Coding to complete entire project

Results

  • Entire project completed in 20 days
  • Complete visibility into order process
  • Able to handle all file and data formats needed without any customization