Business Problem

• Integrate legacy underwriting Sybase application with Salesforce:
  • Insurance renewals
  • Opportunities to sales orders
  • Customer data sync
• 20 day deadline &ndash
• Limited IT skill sets in emerging XML and Web Services technologies

Competing Technologies

• EAI not considered
• Custom Code too complex – failed after months of homegrown pub/sub middleware efforts

Solution

• No-software approach to connect applications in real-time:
  • Legacy underwriting system
  • Salesforce.com
• Pre-configured Sforce templates
• Real-time error notifications

Results

• Project delivered in 15 days
• 100% configuration-based, no coding
• Real-time contract renewal and sales order processes