Business Problem

• Adopting salesforce.com for SFA
• Need immediate ERP & salesforce.com integration:
  • Customer and Product Master
  • Quotes, orders, and pricing data
  • Assets (phase II)
• 30 day deadline
• Limited IT staff, no middleware skills

Competing Technologies

• Rejected webMethods as it was overkill
• Custom Code not scalable or reliable

Solution

• No-software approach to integrate three systems in real time:
  • ERP
  • salesforce.com
  • Pricing application
• Pre-configured Sforce templates
• Multiple interfaces: Web Services, XML, DB

Results

• Project delivered in 7 days
• 100% configuration-based, no coding
• Real time "Quote-to-order" process