Business Problem

• SAP – System of Record; salesforce.com for CRM
• Multiple integration needs:
  • Vendors & Purchase Reqs.
  • Customers & Sales Orders
  • Customer Support escalations
• Limited ABAP, programming skills

Competing Technologies

• Rejected Custom Code – not scaleable
• Rejected Netweaver – cost & complexity

Solution

• Cast Iron ensures accurate master and transactional data between ERP & CRM
• Single console to track all transactions
• Automatic notifications on support delays
• No Coding required to complete project

Results

• Project to be delivered in 11 days
• Real-time enterprise
• Proactive alerts on data and business errors